Last Updated: [13/10/2025]
1. Information We Collect
- Personal Identification: Phone number via WhatsApp verification
- Financial Data: Mobile money transaction details, amounts, timestamps
- Technical Data: IP address, device information, browser type
- Usage Data: Platform interaction, referral activities, queue participation
2. How We Use Your Information
- Account verification and security
- Transaction processing and confirmation
- Queue management and matching
- Communication about platform updates
- Fraud prevention and risk assessment
- Customer support services
- Legal compliance and dispute resolution
3. Data Sharing & Disclosure
We do not sell your personal data. We may share information with:
- Mobile money providers (MTN Mobile Money, Orange Money) for transaction processing
- Legal authorities when required by Cameroonian law
- Service providers assisting platform operations (under strict confidentiality)
4. Data Security
- WhatsApp verification for identity confirmation
- Dual-confirmation transaction system
- Regular security audits
- Encrypted data transmission
- Secure server infrastructure
5. User Rights
- Access your personal data
- Request correction of inaccurate information
- Delete your account data
- Export your transaction history
- Withdraw consent (may affect service availability)
6. Data Retention
- Account data: Retained while account active
- Transaction records: 5 years for legal compliance
- Inactive accounts: Deleted after 24 months
7. Contact Information
For privacy concerns: [WhatsApp/Live Chat]